Frequently Asked Questions
Everything you need to know about your Ron Dorff experience.
What is the standard shipping timeframe?
We offer worldwide shipping via premium carriers. Orders are typically processed within 24 hours and delivered within 2-5 business days depending on your location.
How do I return or exchange an item?
We offer a 14-day return policy for all unworn and unwashed items. Simply use our online portal to generate a return label and follow the instructions provided.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How should I care for my Ron Dorff garments?
To maintain the longevity of our premium fabrics, we recommend washing at 30°C, avoiding the tumble dryer, and following the specific care instructions found on each garment's label.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your products true to size?
Our collections follow a Swedish-French tailored fit. We recommend consulting our detailed Size Guide located on each product page to find your perfect fit.